CUSTOMER SERVICE PROFESSIONALS
Our Customer Service Professionals are dedicated to providing exceptional customer care every day, to every customer.
Their mission is to get quality, custom manufactured labels to the customer’s dock on time and every time.
Their focus is to be responsive to our customer needs ultimately making doing business
with ALG the easiest thing you will do.
PRICING, CUSTOM QUOTES
NEW ORDER PROCESSING
RUSH ORDERS
INVENTORY MANAGEMENT
PROTOTYPES, FIRST ARTICLES
CUSTOM RAW MATERIALS
OTHER SERVICES
PRICING, CUSTOM QUOTES
ALG has customers from many different industries, each with unique requirements for their label and decal needs.
Our Customer Service team knows this and will take the time to listen and understand your unique needs and applications. They will help you understand your manufacturing options and provide the best quote value for a quality custom label or decal that meets these needs.
NEW ORDER PROCESSING
Our Customer Service Professionals are ready to work with you to determine your label or decal needs.
Our team is friendly and ready to make the order process as simple and quick as possible, starting from the first phone call all the way to getting you an art proof right before production begins.
Custom order entry is a complex process working with customer supplied source documents including art files, blueprints, printed samples, color chips and more to meet you custom label specifications. We know how to navigate through all these steps on our way to being the low cost producer of quality labels and decals.
Additionally, we work fast, with an email proof back to you within 2 business days or less, detailing your label specifications.
We believe that ordering from us should be the simplest thing you do during your day.
RUSH ORDERS,
EXPEDITED SHIPPING
Our Customer Service Professionals understand there are times that you need something "yesterday". When that happens, our team will work with the production team to meet your deadline. We are ready - and willing - to listen, be responsive and RUSH when you need it NOW!
Once it is through our production line, we can handle special shipping including next day air or even courier service when required.
INVENTORY MANAGEMENT
ALG offers a variety of finished good inventory programs for our customers.
Our Customer Service team closely manages our on-hand inventory levels to remain stocked and available to meet our customer's needs.
We use our customer provided resources to manage min/max levels, meet forecast demands or fulfill customer provided purchase orders.
PROTOTYPES,
FIRST ARTICLES
ALG can provide First Articles when required for testing and approval before production.
We have the capability to do small run production allowing you the ability to see exactly what a new product will look like before it goes into full production.
This allows any final changes to be made, as well as have small orders produced for samples or prototypes.
CUSTOMER RAW MATERIALS
We understand that the ability to keep Custom Raw Materials on-hand for your production is important in being able to quickly produce your products. This is why we offer our Custom Raw Materials service, holding unconverted materials for up to one year.
Our Customer Service Team can assist you by walking you through this service and can supply you with a Custom Raw Materials agreement.
OTHER SERVICES
Our Customer Service team will also provide you with Shipment Tracking or Proof of Delivery, Custom Case Labels and when needed, Certificates of Compliance.
Have any special requests? Don't hesitate to ask any of our Customer Service Professionals by calling 1.800.552.3537.
ALG Labels and Graphics is a custom manufacturer of pressure sensitive labels and decals celebrating over 50 years in business. Our focus is delivering value to our customers with responsive service, quality products and low cost production. Our mission is to make it easy for you to do business with ALG.
3005 4th Avenue South,
Birmingham, Alabama 35233
205.328.0104
(f) 205.328.0123
Copyright 2020 ALG Labels and Graphics