This is a full time position that supports multi-plant, custom manufacturing operations with a commitment to quality and exceeding customer expectations.

Division: Customer Service Professional

Reports To: Customer Service Manager

Summary: Ability to work in a team atmosphere, possessing strong communication skills while providing support and service to customer base. Will manage accounts, provide detailed service to include order placement, tracking on-site production, shipping needs and running point on any troubleshooting. The candidate is required to maintain and manage several key accounts in a fast-paced, light manufacturing environment.

This job is NOT working in a call center but working closely with key manufacturing buyers that require attention to detail and a wide range of customer service skills.

Compensation includes health, dental, life and long term disability insurance along with 401k plan with match, Flexible Spending Account and Cafeteria Plan. Please see the ALG benefits link above for a complete listing.

Compensation Range:   $15-$20 per hour based upon experience

• Minimum 2 years’ experience in customer service, account management or sales

• Excellent computer skills including all Microsoft Office products

• Ability to prioritize and multi-task

• Positive and professional attitude

• Excellent written and verbal communication skills

• Attention to detail

• Quick response time