ALG QUALITY MANAGEMENT SYSTEM
ALG Labels & Graphics is committed to customer satisfaction by providing quality custom products with the highest level of service and support. ALG stays focused on being responsive, providing the very best customer satisfaction possible and continual improvement of processes and products.
TRAINING - Explain, Demonstrate, Guide and Enable (EDGE)
ORDERLINESS - Everything has a place and a place for everything (5S)
SAFETY - Nothing we produce at ALG is worth anyone getting injured!
EQUIPMENT - Maintained, Operating Properly, Repaired Quickly
ALG focuses on our
by applying these guidelines:
PROCESSES - Understand conceptually, perform expertly and produce quality product.
TESTING - If you have not done it before, never learn at the expense of the customer.
REPEATABLE PRODUCTION - Document Recipe, Qualified People, Latest Equipment and Quality Assurance
QUALIFIED PEOPLE - Hire and retain mature, capable, positive givers who get it, want it and are coachable.
MEASURE - For continuous improvement, positive trends and overall performance
AUDIT and ACCOUNTABILITY - Humans similar to water, will over time, gravitate to the lowest level.
ALG Labels & Graphics is certified to the
International Management System Standard.
ALG is certified to the International Management System Standard: ISO 9001:2008.
This certification reflects our commitment to quality in every aspect of service and manufacturing. This standard is published by ISO, the International Organization for Standardization.
ISO 9001 is an internationally accepted set of quality management systems requirements that can be applied to any service or manufacturing organization, providing proven, successful approaches to achieving customer and management quality goals. ISO certification is the foundation for the development of our quality system; it enables process improvement and boosts the effectiveness and efficiency of our system.
Implementing a quality management system registered to ISO 9001:2008 has led to benefits such as:
Please follow this link to view our ISO 9001 Certification.
5 QUALITY QUESTIONS
From the GM down to the shipping staff, these ALG Quality Questions are asked every step of the way:
Does it meet CUSTOMER SPECIFICATIONS?
Does it meet ALG Specifications?
Would you stand next to the customer
while they reviewed it?
Would you be willing to be EVALUATED based on this alone?
Would you BUY IT?
The below quality metrics are calculated and received on a regular basis throughout the year:
Internal quality audits are also performed for all key processes listed within the quality management system. Each key process is audited on an annual basis to ensure that we are meeting the requirements of the ISO 9001:2008 standard.
ALG Labels & Graphics list specific quality objectives and targets within
our "Quality Management System".
ALG Labels & Graphics has full material and quality traceability on all parts produced.
This traceability allows us to quickly respond to the customer if an issue were to arise. Each part produced is tied back to a specific material lot number from the raw material manufacturer and all quality checks are retained and kept for a rolling 24 month period.
The retained quality checks are listed below but are not limited to the following:
TRACEABILITY RETAIN SYSTEM
ISO 9001:2008 CERTIFIED
ALG Labels and Graphics is a custom manufacturer of pressure sensitive labels and decals celebrating over 50 years in business. Our focus is delivering value to our customers with responsive service, quality products and low cost production. Our mission is to make it easy for you to do business with ALG.
3005 4th Avenue South,
Birmingham, Alabama 35233
Copyright 2017 ALG Labels and Graphics